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Enhance documentation

Support and recovery

Recover authentication, plugin state, publication, and compatibility failures without exposing credentials or retrying blindly.

Markdown

Support and recovery

Start by asking the agent to run Enhance diagnostics. It reports runtime version, API reachability, and whether a local credential exists—never the credential or its machine path.

FailureRecovery
Not authenticatedStart Enhance browser sign-in and complete consent.
Plugin unavailableReinstall or refresh Enhance through the provider’s plugin manager.
Update requiredUpgrade the user-scoped plugin, restart the agent session, and re-check status.
API timeout or rate limitKeep the current state, follow the bounded retry guidance, and read back ambiguous writes before retrying.
Missing build directorySelect the intended local build; the agent must not guess.
Upload interruptedRetry the same immutable artifact after connectivity returns.

For help from the Enhance team, email support@enhancelabs.ai with the diagnostic status and failing workflow. Do not send credentials, signed URLs, customer canvas content, or local paths.